Smile Solutions Gifts

Thoughtfully Curated|Gifts Made With Meaning

Personalised Gifting|Made Especially For You

Curated Hampers|Thoughtful From Box To Bow

Corporate & Festive Gifting|Custom Branding Available

Privacy Policy

Your Privacy, Our Promise.

TransparentRespectfulSecure

3 minute read

A gift starts with a name, an address and a message. So we look after that information with the same care we put into every hamper.

Covers smilesolutionsgifts.com and every order or enquiry sent by Website WhatsApp Email Phone

Your Details, Explained

Information We Collect

Only what a gift needs. Here is every kind of information we may ask for or receive, and what we never ask for.

In plain words

Six kinds of information. Nothing hidden.

How we use it Talk to us
01

Shared by you

Contact details

When you order or send an enquiry, we note the details you give us so we can confirm your order and keep you updated.

  • Name
  • Phone / WhatsApp
  • Email address

so we can reach you

02

Shared by you

Delivery details

Sending a gift to someone else? We need where it is going and who will receive it, so the courier can find the right door.

  • Recipient's name
  • Full address & PIN code
  • Phone number

so it reaches the right door

03

Shared by you · Optional

Personal touches

Gift messages, names, dates, photos or logos that you choose to share for personalised and corporate hampers.

  • Gift message
  • Names & dates
  • Photos & logos

made just for them

04

Shared by you

Order & payment

What you ordered, the amount and whether payment went through. Card, UPI and bank details are entered with our payment partner, not saved by us.

  • Items & amount
  • Order history
  • Payment status

so your order is right

05

Shared by you

Chats & enquiries

Messages you send on WhatsApp or email, and notes from calls about your order, so we can reply properly and remember what you asked.

  • WhatsApp chats
  • Emails
  • Call notes

so you never repeat yourself

06

Collected automatically

Website data

Like most websites, we receive basic technical details when you browse, to keep the site secure and working smoothly.

  • Device & browser
  • IP address
  • Pages visited
  • Cookies

so the site stays safe

We never ask forCard PIN, OTP, UPI PIN or passwords — not on WhatsApp, call or email. If someone asks in our name, please tell us.
Sending to someone else?Please share their details only if they are comfortable with it.
Optional is optionalGift messages, photos and logos are collected only if you choose to add them.
Behind The Scenes

Cookies & Third-Party Services

Small files and trusted partners help our store run smoothly. Here is what they do, what they can see, and how you stay in charge.

Small files on your device

Cookies

Cookies are tiny text files your browser saves when you visit a website. They help it remember you between pages and visits.

  • EssentialAlways on
    Keep your cart, checkout and site security working. The store cannot run without them.
  • PreferenceOptional
    Remember your wishlist and choices so you do not have to set them again.
  • AnalyticsOptional
    Show us, in aggregate, which pages are visited and how the site performs, so we can improve it.
  • MarketingOptional
    Help show relevant offers if you have visited our store, and measure whether they work.

you are in charge

Want fewer cookies? You can block or delete them any time from your browser’s privacy settings. Blocking essential cookies may stop your cart and checkout from working.

  • Chrome
  • Safari
  • Firefox
  • Edge

Partners who help us

Third-party services

We work with trusted partners to take payments, deliver gifts and keep the store running. Each one receives only what it needs for its job.

  • Payment partner
    Processes your payment on its own secure page. We only see whether it went through.
    • Order amount
    • Payment details
  • Courier & delivery
    Carries your gift to the door, so it needs to know where it is going.
    • Recipient’s name
    • Address & PIN
    • Phone number
  • WhatsApp
    If you message us there, the chat runs through WhatsApp under its own privacy policy.
    • Your messages
    • Phone number
  • Hosting & email
    Keep our website online and make sure our emails reach you.
    • Site data
    • Email address
  • Analytics & ad tools
    Help us understand how people use the site and which offers work.
    • Device & browser
    • Pages visited
  • Fonts & embedded content
    Fonts, maps or videos on our pages may load from their own providers.
    • IP address
    • Device & browser
Never sold, never tradedWe share only what a partner needs to do its job for you, never to sell or trade your details.
Their own policiesPayment partners, couriers and WhatsApp have their own privacy policies. Please give them a read too.
Links to other sitesIf our site links to another website, this policy does not cover it.

Questions about a cookie or a partner?

Contact us
Quick Answers

Privacy FAQs

Short, honest answers to the questions we hear most. Tap any question to read it.

  • Quick Call
    & Email Reply
  • WhatsApp
    Support
  • Data Requests
    Welcome
  • Personal
    Help

Questions About Your Data?

Want to see, fix or delete your details? Talk to us and we will help you personally.

Talk To Us WhatsApp Us
Prefer email? Write to us
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